![]() Step 1: Long press on the Play Store icon to open its App info. To fix this, you can try uninstalling all the Play Store updates by following the steps below. A recent installation of the Play Store update may have gone wrong. Uninstall Play Store UpdatesĪndroid updates Play Store automatically in the background. Step 4: Head back to the Accounts page and select Add account to sign in with your Google account.Ĭheck to see if you can use Play Store now. Select Remove Account again when prompted. Step 2: Select Manage accounts, and you’ll see a list of all your accounts. Step 1: In the Settings menu, go to Accounts and backup. ![]() But before you do that, make sure all your existing data is synced with your Google account. If the problem persists, you’ll have to remove your Google account from your phone and add it again. Step 2: Enable Automatic date and time from here. Step 1: Open the Settings menu and go to General Management. You can avoid this by configuring your Samsung device to use the network-provided time. As a result, Play Store will fail to fetch search results, download new apps, or update the existing ones. If your device is set to an incorrect date or time, apps and services including Play Store might fail to communicate with the server. Step 4: Select Storage and then tap on the Clear data option. Step 3: Scroll down to tap on Download Manager. Step 2: Tap on the Filter icon and toggle on the switch next to Show system apps. Step 1: Launch the Settings app on your phone and navigate to Apps. If the Download Manager is malfunctioning, the Play Store might have trouble downloading or updating apps. Step 2: Tap on Storage to view a complete breakdown of your device’s storage space.ĭownload Manager is a key system app that takes care of your Play Store downloads. Step 1: Open the Settings menu and go to Battery and device care. To view storage status on your Samsung device, follow the steps below. Hence, it’s recommended that you should keep at least 1GB of free storage on your device. Lack of storage space can also prevent the Play Store from downloading or updating apps on your Samsung device. Step 2: Go to Storage and tap on the Clear cache button.Ĭheck if you can use Play Store now. ![]() Step 1: Long-press on the Play Store icon to open its App info. Try clearing the Play Store cache by following the steps below. The existing cache data from previous downloads may have overwhelmed the Play Store. Using Play Store to search, download, and update apps collect cache data to reduce loading times and save bandwidth. Open Play Store again and see if it works normally. Step 2: Tap on the Force stop option at the bottom and hit OK to confirm. Step 1: Long-press on the Play Store icon and tap on the info icon to open its App Info. So, you should start by force-stopping the Play Store app and then opening it again. You can never go wrong with a simple restart. In that case, it’s time you refer to the solutions below to investigate further and resolve the issue. Suppose you’ve already tried verifying your internet connection and restarting your Samsung phone several times.
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